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Service design consulting that enhances the hospital service experience for patients by addressing issues in the medical service delivery process.
Training on communication methods between medical staff and service personnel within hospitals, as well as education on service experience design.
An AI-based healthcare communication solution developed based on haheho’s expertise in medical service design consulting and education
An AI-based healthcare communication solution developed based on haheho’s expertise in medical service design consulting and education
The haheho AI Healthcare Communication Ecosystem leverages artificial intelligence to enhance communication, education, and patient care within the healthcare sector, driving continuous service improvement to empower both patients and medical staff.
Fixing Blood Test Delays: Where to Begin?
Be My Planet: Fertility Care Center
Harmony in Care: Patient-Centric Outpatient Experience
Korea National University of Arts / Interaction Design BFA
Aalto University / Masters in Business Administration
Current
Ewha Woman’s University / Adjunct professor
Global Service Design Network - Korea Chapter / Co-founder
Korea Service Design Council / Vice President
Korean Hospital Association / Service Design Education Advisory
Past
Korea National University of Arts / Adjunct professor
The Care Company / Care eXperience TL (2019~2020)
Seoul Medical Center / Service Design TL (2015~2019)
Cyphics Co., Ltd / Service Design Team Leader (2010~2015)
Continuum Innovation / Milan, Italy / Designer (2010)
SK Planet / Human Centered Innovation Team / Designer (2008)
Team Lead
Sukgoo Choi
Senior Service Designer
Sunmin Lee
Service Designer - Co-creation
Sohyeong Jeong
Service Designer - Contents
Aram
Service Designer - Visual and Global Communications
Regine
Service Designer
Eunji Kim
Service Designer
Seonkyeong Jeong
Service Designer
Euijin Hwang
Meong Hi Son,
Associate Professor
Pediatric • Virtual Hospital
Samsung Medical Center / Vice-Director, Digital Transformation Center
Meong Hi Son,
Associate Professor
Hyunjung Kim,
MD-PhD
Hospital Management
Sejong Chungnam National University
Hospital / Dermatologist
Hyunjung Kim,
MD-PhD
Tae Ho Kim, MD
Digital Health Service
Seoul Medical Center
/ Endocrinologist
Tae Ho Kim, MD
Sungil Choo, MD
Obstetrics & Gynecology
Hestia Women Clinic / MSO, CEO
Sungil Choo, MD
Ki Jeong Hong, MD
Emergency Medicine
Seoul National University Hospital
Ki Jeong Hong, MD
Atty. Tae Eon Koo
Healthcare Data Protection
Head of TMT Group
Law Firm LIN
Atty. Tae Eon Koo
Atty. Jeonghan Uhm
Healthcare Start-up IP
BLT Patent & Law Firm / Patent Attorney
Atty. Jeonghan Uhm
Oliver Kim, CPA
Healthcare Service Business
ZYMEDI / CFO
Oliver Kim, CPA
Bao Truong, MD
Medical AI Solution
Med2Lab / Co-Founder, CEO
Bao Truong, MD
Jun Young Cho, PhD
Hospital Architecture
Korean Society of Healthcare
Architecture / Director
Jun Young Cho, PhD
의료기관에 존재하는 다양한 문제를 현장에서 발견하고 환자, 보호자, 의료진 등 다양한 이해관계자의 관점에서 분석하여 문제 해결을 위한 공간 디자인, 업무 프로세스, IT솔루션, 의료진 소통 등 다각적 솔루션을 도출합니다.
의료진을 비롯한 다양한 의료 서비스 기획자를 대상으로 기존 의료서비스의 문제를 바라보는 방식과, 병원의 특성에 맞춘 디자인 프로세스를 통해 자체적인 문제 해결능력을 갖출 수 있는 환자경험 서비스 디자인 교육을 제공합니다.
매달 평균 5,000건 이상의 환자 VoC가 의료기관으로 수집됩니다. 이 데이터는 병원 환자경험 서비스 개선 프로세스의 가장 중요한 시작 지점 입니다. haheho가 쌓아온 의료기관 서비스 컨설팅 경험을 기반으로 의료기관 환자 VoC 분류법, 환자경험 서비스디자인 과제 선정 지표를 기반 알고리듬으로 한 VoC 분석 AI 솔루션 입니다.
기존 병원 내 민원업무 담당자의 반복적 VoC 수집/관리 업무를 자동화하여 실시간으로 분석하는 기능을 제공하여 실무자가 VoC를 활용하여 환자경험 서비스디자인의 관점에서 다각적인 솔루션을 찾아내는데 더욱 집중 할 수 있도록 합니다.
We design and build digital products people enjoy using...
Hey! Recently we were working on a project for ..We design and build digital products people enjoy using...
We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
A new project is an opportunity to create something unique.We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
We design and build digital products people enjoy using...
Hey! Recently we were working on a project for ..We design and build digital products people enjoy using...
We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
A new project is an opportunity to create something unique.We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
We design and build digital products people enjoy using...
Hey! Recently we were working on a project for ..We design and build digital products people enjoy using...
We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
A new project is an opportunity to create something unique.We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
소아응급 커뮤니케이션 아바타 연구 / 삼성서울병원
디지털헬스케어 서비스디자인 캡스톤 / 삼성융합의과학원
채혈실 서비스 경험 디자인 컨설팅 및 교육 / 서울성모병원
외래 서비스 경험 디자인 컨설팅 및 교육 / 부천성모병원
난임센터 서비스경험 디자인 / 세종충남대학교병원
스마트헬스시티 이해관계자 오픈테이블 주최 / 보건산업진흥원
서울시립청소년 음악센터 서비스경험디자인 / 서울특별시
환자경험 서비스경험디자인 세미나 / 차병원그룹
모로코 모자보건서비스 혁신을 위한 세미나 / KOICA
서울특별시 건강돌봄 서비스경험디자인 / 서울특별시
코로나19 백신예방접종센터 모의훈련 및 서비스 컨설팅 / 질병관리청
코로나 완치 퇴원환자를 위한 회복키트 서비스디자인 / 서울특별시
2021 서울특별시 공공건강포럼 ‘시민백신연구소’ / 서울공공보건의료재단
서울특별시 자살예방센터 서비스경험디자인 / 서울특별시 자살예방센터
청년디자이너 양성 서비스디자인 교육 / 서울디자인재단
APO 회원국 대상 디자인씽킹 교육 / 아시아생산성본부
AI 서비스 연계 분야 인력양성 니즈 조사 / 성신여대 융합사업단
비대면 코크리에이션 & 서비스디자인 세미나 / 한국 HCI 학회
여성병원 신축을 위한 서비스경험디자인 컨설팅 / 서울여성병원
서울성모병원 서비스경험디자인 컨설팅 및 교육 / 서울성모병원
산부인과병원 고객응대 소통매뉴얼 제작 / 서울여성병원
여성호르몬건강관리 App서비스 개발 / haheho 자체 프로젝트
스마트건강도시 시범사업 설계 연구 / 한국보건산업진흥원
COPD 만성호흡기질환자를 위한 앱 사용자 심층 조사 / 라이프시멘틱스
의료인 특허 아이디어 개발을 위한 교육 / 카톨릭병원재단
응급의료 서비스경험디자인 세미나 / 대한응급의학회
고객경험 의료서비스 디자인 전략특강 / 서울대학교병원 강남센터
디자인주도 사회적기업 혁신역량강화 컨설팅 / 한국디자인진흥원
2030 서울시 정신건강 종합계획 정책 디자인 / 서울특별시
서울특별시 장례식장 감염관리 안내 디자인 / 서울특별시
2020 서울특별시 공공건강포럼 ‘시민백신연구소’ / 서울공공보건의료재단
서울특별시 건강돌봄서비스 홍보 서비스디자인 / 서울특별시
국립정신건강센터 서비스디자인 프로젝트 / 국립정신건강센터
고객경험 의료서비스디자인 전략 세미나 / 서울대학교병원 강남센터
서울특별시 보건지소 대상 서비스디자인 교육 / 서울공공보건의료재단
AALTO UNIVERSITY, EMBA 졸업 / 경영전문석사
현) 이화여자대학교 디자인과 출강
현) 한국서비스디자인학회 부회장
현) 대한병원협회 연수교육 전문위원 - 서비스디자인분야
현) 독일 Service Design Network-Korea Chapter Co-founder
전) 한국예술종합학교 디자인과 겸임교수
전) The Care Company - (주)더케어컴퍼니 / 이사
전) 서울특별시 서울의료원 시민공감서비스디자인센터 / 팀장
전) (주)사이픽스 - 서비스디자인팀 / 팀장
전) Continuum Innovation / Milan, Italy - 디자이너
전) SK planet - Human Centered Innovation Team / 디자이너
We design and build digital products people enjoy using...
Hey! Recently we were working on a project for ..We design and build digital products people enjoy using...
We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
A new project is an opportunity to create something unique.We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
As an interdisciplinary agile team, our production process is flexible, collaborative, and adapts to each client’s needs
We look forward to working with you on your next projectAs an interdisciplinary agile team, our production process is flexible, collaborative, and adapts to each client’s needs
김민정
이화여자대학교 디자인 학사
서비스경험디자인 국가기술자격
정소형
홍익대학교 시각디자인 석사
서일대학교 시각디자인 학사
김한진
국민대학교 건축학과 석사
국민대학교 건축학과 학사
We design and build digital products people enjoy using...
Hey! Recently we were working on a project for ..We design and build digital products people enjoy using...
We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
A new project is an opportunity to create something unique.We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
아람
경희대학교 중국어학과 학사
한국외대 한국문학 석사과정
Regine
한국예술종합학교 디자인 석사
University of the Philippines -
Visual Design BFA
We design and build digital products people enjoy using...
Hey! Recently we were working on a project for ..We design and build digital products people enjoy using...
We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
A new project is an opportunity to create something unique.We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
As an interdisciplinary agile team, our production process is flexible, collaborative, and adapts to each client’s needs
We look forward to working with you on your next projectAs an interdisciplinary agile team, our production process is flexible, collaborative, and adapts to each client’s needs
We are working on the UX/UI design for a large hotel owners and hospitality management company.
Style Tiles are always a good option to show work in progress!We are working on the UX/UI design for a large hotel owners and hospitality management company.
More shots with final designs coming soon.
You can check the attachment for a full view..More shots with final designs coming soon.
we streamline the process without having to make multiple mockups.
This is a proposal to add value to a crowdfunding listing pagewe streamline the process without having to make multiple mockups.
We design and build digital products people enjoy using...
Hey! Recently we were working on a project for ..We design and build digital products people enjoy using...
We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
A new project is an opportunity to create something unique.We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
As an interdisciplinary agile team, our production process is flexible, collaborative, and adapts to each client’s needs
We look forward to working with you on your next projectAs an interdisciplinary agile team, our production process is flexible, collaborative, and adapts to each client’s needs
We are working on the UX/UI design for a large hotel owners and hospitality management company.
Style Tiles are always a good option to show work in progress!We are working on the UX/UI design for a large hotel owners and hospitality management company.
More shots with final designs coming soon.
You can check the attachment for a full view..More shots with final designs coming soon.
we streamline the process without having to make multiple mockups.
This is a proposal to add value to a crowdfunding listing pagewe streamline the process without having to make multiple mockups.
Style tiles serve as a flexible starting point that helps us easily communicate the essence of a visual brand for the web.
Clients easily understand themStyle tiles serve as a flexible starting point that helps us easily communicate the essence of a visual brand for the web.
We are working on an exciting project for a company in the investment business. Stay tuned!
we have a lot of fun during this phase.We are working on an exciting project for a company in the investment business. Stay tuned!
We design and build digital products people enjoy using...
Hey! Recently we were working on a project for ..We design and build digital products people enjoy using...
We design and build digital products people enjoy using...
Hey! Recently we were working on a project for ..We design and build digital products people enjoy using...
We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
A new project is an opportunity to create something unique.We are a Creative Digital Agency based in Buenos Aires, Argentina. We take pride in designing and building...
As an interdisciplinary agile team, our production process is flexible, collaborative, and adapts to each client’s needs
We look forward to working with you on your next projectAs an interdisciplinary agile team, our production process is flexible, collaborative, and adapts to each client’s needs
(주)하해호 HAHEHO Corp.
CEO: 팽한솔 Hansol Paeng
Tel: 070-7379-0518
Mail: main@haheho.co.kr
사업등록번호: 636-87-01473
통신판매업신고: 제2021-서울은평-0815호
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